Refund policy

All products are produced only once ordered. There is no refund, exchange, or return on any items. If your item is damaged upon arrival or there’s a manufacturing error, please take a photo of the item and email us at infothetribevault@gmail.com, and we will replace your item within 30 days.

 No edits or changes to your order after 24 hours of placing your order.

 When you contact us

After you have followed one of the above scenarios, you may still need to contact us. Please have the following information.

• Order #
• The email you used to place the order
• FIRST NAME
• LAST NAME
• Pictures Proving Product Errors, Flaws, Mistakes, Size Issues, and Design Issues
• Description of Problem

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.